• You are at least 18 years of age, or you are using the website under the supervision of a parent or legal guardian.
• You have the legal capacity to enter into a binding agreement.
• All information you provide is accurate, current, and complete.

To access certain features, you must create an account. You agree to provide accurate, complete, and up-to-date information during registration and to update such information as necessary.

You are responsible for maintaining the confidentiality of your account credentials, including your password. You agree not to share your account with others and accept full responsibility for all activities that occur under your account.

If you suspect any unauthorized use of your account, you must notify us immediately. We are not liable for any loss or damage resulting from your failure to safeguard your account.

We reserve the right to suspend, restrict, or terminate your account at our sole discretion, without prior notice, if we determine that you have violated these Terms, engaged in fraudulent activity, or used the platform in a harmful manner.

We strive to ensure that all product descriptions, images, and specifications are accurate and up to date. However, we do not warrant that product descriptions or other content are complete, reliable, or error-free. Minor variations in packaging, color, or labeling may occur.

All products are subject to availability. We reserve the right to discontinue any product at any time without notice.

Customers are responsible for reading product instructions and ingredient lists before use. We are not responsible for any adverse reactions, allergies, or misuse of products.

All prices displayed on the website are in Sri Lankan Rupees (LKR). Prices are subject to change at any time without prior notice.

We accept payments through credit/debit cards (Visa, MasterCard) and third-party payment providers such as Koko. By providing payment information, you represent that you are authorized to use the chosen payment method.

All payments must be completed before orders are processed and dispatched. We are not responsible for delays or errors caused by payment service providers.

In the event of a pricing error, we reserve the right to cancel or refuse orders placed at incorrect prices.

• Delivery timelines are estimates and may vary depending on location, courier services, and external conditions.
• We are not liable for delays caused by third-party logistics providers or unforeseen circumstances.
• Customers are responsible for providing accurate delivery information. Incorrect details may result in failed deliveries.

Returns are accepted only if:

• The product is damaged, defective, or incorrect at the time of delivery.
• The product remains unused and in its original packaging.

• Opened or used cosmetic products
• Items marked as non-refundable or clearance items

Approved refunds will be processed within 14 business days through the original payment method. Refund timelines may vary depending on the payment provider.

Users may post reviews, ratings, and comments on products. By submitting content, you grant Korean Cosmetics a non-exclusive, royalty-free, perpetual right to use, display, and distribute such content.

You agree not to post content that:

• Is false, misleading, or deceptive
• Is defamatory, abusive, or offensive
• Violates any laws or third-party rights
• Contains spam or promotional material

We reserve the right to remove or moderate content at our discretion.

To the fullest extent permitted by law:

• Korean Cosmetics shall not be liable for any indirect, incidental, or consequential damages arising from the use of our services.
• We are not responsible for any health-related issues, allergic reactions, or improper use of products.
• Our total liability shall not exceed the amount paid for the purchased product.

You agree to indemnify and hold harmless Korean Cosmetics, its employees, and affiliates from any claims, damages, losses, or expenses arising out of:

• Your use of the website
• Violation of these Terms
• Infringement of any third-party rights

We reserve the right to suspend or terminate your access to the platform at any time without notice if:

• You violate these Terms
• You engage in fraudulent or illegal activities
• Your actions harm other users or the platform

If you have any questions or concerns regarding these Terms, please contact us:

• Email: info@koreancosmetics.lk
• Phone: (+94)866-550-3669
• Address: 123 Main Street, Colombo